Privacy Policy
Data controller
Personal data collected through FidelIT Pro services is processed by La Familiale Exploitation, a simplified joint-stock company (SAS) currently being registered, with its registered office located at 12 rue Saint-Pierre, 60000 Beauvais, France. Contact email: lafamilialegroupe@gmail.com.
Data collected
Collected data may include email address, first and last name, company name, SIRET number, password (stored in encrypted form), and other personal information required to use the service. FidelIT Pro may also process end-customer data of professional users.
Purpose of processing
Data is collected to enable account creation and management, access to and use of the SaaS software, billing management, customer support, continuous service improvement, and the sending of transactional and marketing emails.
Legal basis
Processing operations are based on the performance of the contract, compliance with legal obligations, and the legitimate interest of the publisher.
Hosting and security
Data is hosted in France via Microsoft Azure. Security measures include encryption, restricted access and HTTPS protocol.
Data retention
Personal data is retained for the duration of the contractual relationship and for a maximum of two years after account termination.
User rights
In accordance with GDPR, users may exercise their rights by contacting lafamilialegroupe@gmail.com.
Cookies
The website uses technical cookies required for its operation. Additional cookies may be added in the future.
Subprocessors
Data may be processed by technical subprocessors, including Microsoft Azure.
Minors
Services may be used by minors under the responsibility of a legal guardian.
Changes
This privacy policy may be updated at any time.